To use your account to the full extent, you’ll have to get it verified. More importantly, they’ll be canceled after 30 days. Unverified accounts don’t have access to advanced features like sending push notifications, creating Mini-Programs or using WeChat Pay. WeChat Official Account application - Verification required notification The WeChat Official Account Inbox also features an analytics dashboard, but there isn’t a way to filter analytics by agent or team. And while you can set up three types of WeChat auto reply, it lacks an advanced automation builder. In terms of contact management tools, tags are all this inbox offers. However, there are no tools to assign inbound conversations to agents, who must pick them manually as they come in. The WeChat Official Account inbox is free and supports up to 100 agents with customizable profiles. There are two ways you can message your customers on the channel: Through the WeChat Official Account inbox or a business messaging platform connected to the WeChat account via Messaging API. Types of WeChat Business Messaging Inboxes Now that you know which type of account is for you, we’ll help you choose a messaging inbox that fits your business needs. Lastly, businesses can create a WeChat Official Account overseas and it will be visible to mainland China users. What businesses can do with a WeChat Service Account However, WeChat is unlikely to lose its crown because its features power the interactions of everyday life. In 2012, WeChat had 50 million monthly active users that number has skyrocketed to 1.31 billion in 2022.Īround 79% of China's population uses WeChat and it hasn’t had any competitors until recently. Over the past few years, the app has seen tremendous growth in the number of global users. WeChat is the most popular chat app in China. Next, we’ll introduce you to WeChat’s popularity around the globe. Last but not least, the Me tab is where users have access to personal items like their settings, stickers and profile. The Discover tab holds a selection of entertainment and activity options like games or Mini Programs. Interestingly, the Contacts tab has rather advanced organizational features including folders and tags. Chats and Contacts are what you would expect, containing your conversations and friends on WeChat. After submitting, you should be able to rejoin the beautiful world of digital payments.WeChat has four main tabs. Input your ID/passport number, mobile phone number, a photo of your ID/passport and a photo of yourself (we recommend not editing the photo beforehand…). In order to update the personal information of the account holder, click ‘check details.’ You may see the message “WeChat Pay Restriction Notice” appear on your WeChat Pay transactions list. If you see the text above appear on your screen when trying to pay via WeChat Pay, click ‘view details’ to update your account’s personal information. After updating your account’s personal information you can continue with your transaction.” “According to relevant laws and regulations, you need to click ‘examine solutions’. However, you may face some hidden limitations. Users can continue to use the platform without registering their ID, as we’ve seen. It is worth mentioning as well that the above ‘ID Verification’ warning doesn’t seem to impact Alipay usage. Note: Alipay claims to keep your information secure. You will be informed of the result within 24 hours” will appear. On this page, you need to take a picture of your passport in order to authenticate your account.įinally, after uploading a picture of your passport, the message, “ Review in progress. When prompted with this message, click to continue with the next step, which will bring you to the “ Identity Verification” page (see below). Upon opening the Alipay app, the message “ Your ID has expired, touch here to update” may appear (see below). How to Confirm your ID to Verify your Alipay Some users think it is in relation to the new IIT (Individual Income Tax) laws of China, but there currently isn’t any way to prove this. There has been speculation as to why it is happening, but no press releases have been given to explain why. Since March 2019, online payment systems have tightened their regulations, forcing many people to re-verify their info to use WeChat or Alipay.Ĭurrently, the reason why both WeChat Pay and Alipay are asking some users to update their ID information is unknown.
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